SUPPORT DESK ONLINE

EVERY TICKET
RESOLVED INSTANTLY.

Deploy an AI support agent that processes tickets in seconds, not hours. Handles 90% of customer inquiries autonomously while escalating the rest to your team. Built for small businesses.

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Live Ticket Queue
Processing: 0 tickets

Same question. Wildly different speed.

Watch both receive the same customer inquiry in real time. The AI resolves it instantly while the human agent is still reading the message.

Human Agent
Hi, I ordered a blue sweater last week but received a green one. Order #4892. Can I get a replacement?
Response time: 0:00
AI Support Agent
Hi, I ordered a blue sweater last week but received a green one. Order #4892. Can I get a replacement?
Response time: 0:00

Your support metrics, transformed.

These are the numbers AI customer service delivers on day one. Real metrics from real small businesses using Cash.Bot.

Avg Response Time
<5s
Down from 12+ hours
-99.9%
Resolution Rate
94%
First-contact resolution
+47%
Customer Satisfaction
4.8
Out of 5.0 stars
+0.9
Cost Per Ticket
$0.03
Down from $7.50/ticket
-99.6%

Every feature your help desk needs.

Your AI agent comes pre-loaded with everything required to handle real customer service at scale.

#TKT-001 Resolved

Instant Responses

Your AI agent responds to customer questions in under 5 seconds, 24 hours a day, 7 days a week. No hold times, no waiting, no frustration.

#TKT-002 Resolved

Trained on Your Data

We train the AI on your FAQ, product catalog, return policies, pricing, and documentation. It answers like a knowledgeable team member.

#TKT-003 Escalated

Smart Escalation

Complex or sensitive issues are automatically flagged and routed to a human agent with full conversation context. Seamless handoff.

#TKT-004 Resolved

Natural Conversations

Powered by the latest large language models. Natural, helpful conversations that match your brand voice. Customers often cannot tell it is AI.

#TKT-005 Resolved

Analytics Dashboard

See every conversation, track resolution rates, identify common questions, and monitor customer satisfaction with real-time data.

#TKT-006 Resolved

Multi-Channel Support

Deploy on your website, email, SMS, Facebook, Instagram DMs, and WhatsApp. All managed from a single dashboard.

How much is bad support costing you?

Enter your numbers below to see exactly how much you can save by switching to AI customer service.

Savings Calculator
Support tickets per month
/mo
Average response time (hours)
hrs
Cost per support agent (monthly)
$/mo
Current cost per ticket $7.00
AI cost per ticket $0.03
Lost customers from slow responses ~60/mo
AI response time < 5 seconds
Estimated Annual Savings
$40,836
by switching to AI customer service

AI support for every industry.

No matter your business type, AI customer support handles the questions your customers ask most.

🛒

E-Commerce Stores

Handle order status inquiries, return requests, sizing questions, product recommendations, and shipping updates automatically. Reduce support volume by 85%.

🏥

Healthcare & Dental

Answer insurance questions, manage appointment scheduling, send reminders, provide pre-visit instructions, and handle cancellations without staff involvement.

🏠

Real Estate

Qualify leads, answer property questions, schedule showings, provide neighborhood information, and follow up with interested buyers around the clock.

🍽

Restaurants & Hospitality

Handle reservations, answer menu questions, process takeout orders, manage dietary requests, and respond to reviews automatically.

Law Firms

Screen potential clients, answer common legal questions, schedule consultations, collect case details, and provide office hour information.

💻

SaaS Companies

Troubleshoot common issues, guide users through onboarding, explain features, process cancellations, and route technical bugs to engineering.

AI Customer Service for Small Business: The Complete Guide

Customer service is the backbone of every successful small business. It is what separates companies that grow from companies that stagnate. But providing excellent customer service is expensive, time-consuming, and difficult to scale. A single full-time customer service representative costs between $35,000 and $55,000 per year when you factor in salary, benefits, training, and software. For a small business handling hundreds of inquiries per day, you might need multiple agents — pushing costs well into six figures annually.

This is where AI customer service changes the equation entirely. Artificial intelligence can now understand natural language, access your business knowledge base, and provide accurate, helpful responses to customer questions in seconds. Not minutes. Not hours. Seconds. And it does this 24 hours a day, 7 days a week, 365 days a year — without calling in sick, taking vacation, or quitting to work for a competitor.

How AI Customer Support Actually Works

Modern AI customer service systems use large language models — the same technology behind ChatGPT and Claude — trained specifically on your business data. When a customer sends a message, the AI processes the text, identifies the intent behind the question, retrieves relevant information from your knowledge base, and generates a natural, accurate response. The entire process takes less than five seconds.

For example, if a customer asks "Where is my order?" the AI recognizes this as an order status inquiry, looks up the customer's order in your system, and responds with the tracking number and estimated delivery date. If a customer asks "Can I return this jacket?" the AI pulls your return policy, confirms the item is eligible, and walks the customer through the return process step by step.

Why Small Businesses Need AI Customer Service Now

Customer expectations have changed dramatically. According to recent research, 82% of consumers expect a response within 10 minutes when they reach out to a business. The average small business takes 12 hours or more to respond. That gap is where you lose customers — and revenue — to competitors who respond faster. AI closes that gap instantly.

The cost savings are equally compelling. Replacing even one full-time support agent with AI saves approximately $46,000 per year. For businesses with multiple support staff, the savings scale proportionally. And unlike human agents who can handle one conversation at a time, AI handles unlimited concurrent conversations without degradation in quality or speed.

Automate Customer Service Without Losing the Human Touch

A common concern about AI customer service is that it will feel robotic or impersonal. This was true of early chatbots that relied on rigid decision trees and keyword matching. Modern AI is fundamentally different. Large language models generate natural, conversational responses that match your brand voice. They understand context, remember previous messages in a conversation, and can express empathy when appropriate.

The key is proper training. When we build your AI customer service agent at Cash.Bot, we train it on your existing support conversations, FAQ documents, product information, and brand guidelines. The result is an AI agent that sounds like a knowledgeable, helpful member of your team — because it has been trained to think and communicate like one.

For situations that truly require human judgment — billing disputes, complaints requiring empathy, or edge cases outside the AI's training — the system automatically escalates to a human agent with full conversation context. Your customers get instant help for simple questions and personal attention for complex ones. It is the best of both worlds.

Getting Started with AI Customer Service

Cash.Bot builds your first AI customer service chatbot completely free. We handle the training, deployment, and integration. You provide your FAQ and product information, and we deliver a working AI support agent within 24-72 hours. There is no coding required, no technical setup on your end, and no contract. If you want to take it further, explore our AI lead generation, AI email outreach, or AI sales automation capabilities.

Support tickets answered.

#FAQ-001 How does AI customer service work for small businesses? +
AI customer service uses natural language processing to understand customer questions, access your business knowledge base, and provide accurate responses instantly. The AI handles routine inquiries — order status, return policies, pricing questions, appointment booking — while escalating complex issues to human agents. Most small businesses see 80-90% of support tickets resolved automatically.
#FAQ-002 How much does AI customer service cost? +
Cash.Bot builds your first AI customer service bot completely free. No credit card required, no hidden fees. If you want ongoing hosting, updates, and advanced features, paid plans start at $97 per month. Compared to hiring a full-time support agent at $3,000-5,000 per month, AI customer service typically saves businesses 60-80% on support costs.
#FAQ-003 Can AI really replace human customer service agents? +
AI does not fully replace humans but dramatically reduces the number of human agents needed. AI handles the routine, repetitive questions that make up 80-90% of support volume. Complex, sensitive, or unusual cases are automatically escalated to human agents. The result is faster response times for customers and significantly lower costs for businesses.
#FAQ-004 How long does it take to set up AI customer service? +
Cash.Bot can deploy a working AI customer service bot within 24-72 hours. We train the AI on your existing FAQ, product documentation, and support policies. No technical integration is required on your end — we handle everything from setup to deployment.
#FAQ-005 Will AI customer service work for my specific industry? +
Yes. AI customer service is effective across virtually every industry. We have deployed bots for e-commerce stores, restaurants, dental offices, law firms, SaaS companies, real estate agencies, fitness studios, and many more. The AI is trained specifically on your business data, so it understands your products, policies, and terminology.
#FAQ-006 What happens when the AI cannot answer a question? +
When the AI encounters a question it cannot confidently answer, it automatically escalates to a human agent via email, SMS, or your preferred channel. The customer is informed that a human will follow up shortly. The AI also logs the unanswered question so it can be added to the knowledge base for future reference.
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